2010
Nova House was founded. Moved into its first office on the Nova Zemblastraat in Amsterdam.
About Nova House
An organisation that creates space for recovery
Nova House is a recovery residence offering supported housing and guidance to people rebuilding their lives after addiction.
History & Growth
From a small initiative to a well-established organisation
Nova House was founded in December 2010, with its first office on Nova Zemblastraat in Amsterdam. As the organisation expanded, the office became too small to accommodate the growing number of support sessions and programme activities.
Nova House first moved to a nearby location before relocating to Planciusstraat in 2015, where its head office is now based. The original office on Nova Zemblastraat remains part of Nova House and is now used by self-help fellowships and recovery meetings, including AA, NA and CA.
2015
Nova House relocated to the Planciusstraat, where its head office is now based.
10
Nova House operates 10 locally-based recovery residences from its head office on the Planciusstraat.
3-4
Clients per house max. Each with a private bedroom and shared living room, kitchen and bathroom.
Mission & Vision
Supporting independence through lasting recovery
Nova House provides guidance and support in a safe and structured living environment, helping clients build the confidence and skills they need to participate fully in society.
Mission
Nova House supports people recovering from addiction, with the aim of helping them develop self-reliance, independence and lasting abstinence.
Vision
Nova House provides a safe and structured environment where individuals can actively work on their recovery. Through dedicated guidance and support, we help clients sustain long-term abstinence and build the foundations to participate fully in society.
Support & Recovery Team
Experienced staff with expertise in recovery
Over the years, Nova House has become a well-established, professional organisation guided by a clear mission and vision. Our experienced team delivers the intensive, tailored support necessary to meet the unique needs of each client.
Innovative support
A recovery-focused approach tailored to each client's stage of recovery and support needs.
Qualified Support Staff
Our team primarily consists of degree-qualified professionals with extensive experience in supporting our client group.
Professionals with lived experience
Our team combines professionals with lived experience of recovery and professionally trained support workers.
A well-established organisation
Over the years, Nova House has grown into a well-established, professional organisation with a clear mission and vision.
Self-Reliance
Measuring progress across all areas of life
Clients' progress towards self-reliance is measured using the Self-Reliance Matrix (ZRM). The matrix is completed at three key intervals during a client's stay: upon admission, midway through the programme, and at discharge.
The matrix helps clients and their personal counsellor monitor progress across various areas of life and identify where additional support may be needed. It also provides a framework for reviewing progress and setting new goals. One year after discharge, Nova House reassesses clients using the ZRM. This follow-up enables Nova House to evaluate long-term outcomes and identify areas that may require greater attention during the transition to independent living.
- Finances
- Employment & Education
- Daily Activities
- Housing
- Family & Household Relationships
- Mental Health
- Physical Health
- Substance Use
- Basic & Instrumental Activities of Daily Living (ADL)
- Social Network
- Social Participation
- Legal Issues
Quality
Professional, personalised care
As a smaller healthcare provider, Nova House is committed to delivering high-quality, personalised care. Measuring client satisfaction is an important part of our quality assurance policy.
Client Council & Feedback
Nova House strives to conduct a client satisfaction survey twice a year through the Client Council. Clients are invited to rate various aspects of the programme, as well as Nova House as a whole. This feedback is used to identify opportunities for improvement and continually enhance the quality of our services.
HKZ Certification
Nova House operates in accordance with the HKZ Standard 143 for small healthcare organisations. Our processes and procedures are documented in a quality manual, which is reviewed and updated annually. Independent certification plays an important role in maintaining our high standards and strengthening our collaboration with local authorities.
Association for Quality in Safehouses (VKS)
As a member of the Association for Quality in Safehouses (VKS), Nova House consistently maintains its annual VKS certification. The certification is awarded only to organisations that meet rigorous standards for the quality of their care and support services.